How we handle your information.
Last updated June 14, 2026 • Effective immediately
This Privacy Notice describes how and why OneCanopi accesses, collects, stores, uses, and shares your personal information when you use our services or visit our website.
- 1.What information we collect
- 2.How we process information
- 3.When & with whom we share
- 4.Cookies & tracking
- 5.Social logins
- 6.How long we keep information
- 7.How we keep it safe
- 8.Information from minors
- 9.Your privacy rights
- 10.Do-Not-Track features
- 11.US resident rights
- 12.Updates to this notice
- 13.Contact us
- 14.Review or delete data
Key points at a glance
What we process
Personal information you share with us and information automatically collected as you use our services.
Sensitive information
We may process sensitive information when necessary with your consent or as permitted by law.
How we use it
To provide and improve our services, communicate with you, prevent fraud, and comply with the law.
Sharing & security
We share only in specific situations with specific third parties and use reasonable security measures.
Your rights
You may have rights to access, correct, or delete your personal information depending on where you live.
How to exercise them
Visit our contact page or email us. We will respond in accordance with applicable data protection laws.
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. For questions, contact us at info@onecanopi.com.
What information do we collect?
Personal information you disclose to us
In ShortWe collect personal information that you provide to us.
We collect personal information that you voluntarily provide when you register on the Services, express interest in obtaining information about us or our products and Services, participate in activities on the Services, or otherwise contact us.
Personal information you provide may include:
- Names
- Phone numbers
- Email addresses
- Mailing addresses
- Job titles
- Usernames and passwords
- Contact preferences
- Contact or authentication data
- Billing addresses
- Debit/credit card numbers
Sensitive Information
When necessary, with your consent or as otherwise permitted by applicable law, we process the following categories of sensitive information:
- Information revealing race or ethnic origin
- Credit worthiness data
- Social security numbers or other government identifiers
- Financial data
Payment Data
We may collect data necessary to process your payment if you make purchases, such as your payment instrument number and security code. All payment data is handled and stored by Stripe. You may find their privacy notice here: stripe.com/privacy.
Social Media Login Data
We may provide you with the option to register using your existing social media account details. If you choose to register this way, we will collect certain profile information about you from the social media provider, as described in section 5 below.
Information automatically collected
In ShortSome information — such as your IP address and browser characteristics — is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This includes device and usage information such as your IP address, browser type, operating system, language preferences, referring URLs, device name, country, location, and information about how and when you use our Services. This information is primarily needed for security, operation, and internal analytics.
The information we collect includes:
- Log and Usage Data. Service-related diagnostic, usage, and performance information our servers automatically collect — including IP address, device information, browser type, and information about your activity in the Services.
- Device Data. Information about your computer, phone, tablet, or other device used to access the Services.
- Location Data. Information about your device’s location, which can be precise or imprecise. You can opt out by disabling Location settings on your device, though this may limit certain features.
Google API
Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
Information collected from other sources
In ShortWe may collect limited data from public databases, marketing partners, social media platforms, and other outside sources.
To enhance our ability to provide relevant services and marketing, we may obtain information about you from sources such as public databases, joint marketing partners, affiliate programs, data providers, social media platforms, and other third parties.
How do we process your information?
In ShortWe process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
- To facilitate account creation and authentication and manage user accounts.
- To deliver and facilitate delivery of services to the user.
- To respond to user inquiries and offer support.
- To send administrative information including details about our services, terms, and policies.
- To fulfill and manage orders, payments, returns, and exchanges.
- To request feedback and contact you about your use of our Services.
- To send marketing and promotional communications in accordance with your preferences. You can opt out at any time.
- To post testimonials that may contain personal information.
- To protect our Services, including fraud monitoring and prevention.
- To evaluate and improve our Services, products, marketing, and your experience.
- To comply with our legal obligations and respond to legal requests.
When and with whom do we share your information?
In ShortWe may share information in specific situations described in this section and/or with the following third parties.
We may need to share your personal information in the following situations:
- Business Transfers. In connection with mergers, sales of company assets, financing, or acquisition.
- Google Maps Platform APIs. Google Maps uses GPS, Wi-Fi, and cell towers to estimate your location.
- Affiliates. With companies under common control, who must honor this Privacy Notice.
- Business Partners. To offer you certain products, services, or promotions.
Do we use cookies and other tracking technologies?
In ShortWe may use cookies and other tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. Some online tracking technologies help us maintain the security of our Services, prevent crashes, fix bugs, save your preferences, and assist with basic site functions.
We also permit third parties and service providers to use online tracking technologies on our Services for analytics and advertising, including managing and displaying advertisements tailored to your interests.
Google Analytics
We may share your information with Google Analytics to track and analyze use of the Services. To opt out of being tracked by Google Analytics, visit tools.google.com/dlpage/gaoptout. You can opt out of Google Analytics Advertising Features through Ads Settings.
How do we handle your social logins?
In ShortIf you choose to register or log in using a social media account, we may access certain information about you.
Our Services offer you the ability to register and log in using your third-party social media account details (like Facebook or X). If you choose to do this, we will receive certain profile information about you from your social media provider, which may include your name, email address, friends list, and profile picture.
We will use the information we receive only for the purposes described in this Privacy Notice. We recommend you review your social media provider’s privacy notice to understand how they collect, use, and share your personal information.
How long do we keep your information?
In ShortWe keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law. No purpose in this notice will require us to keep your personal information for longer than the period users have an account with us.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or securely store it and isolate it from further processing until deletion is possible.
How do we keep your information safe?
In ShortWe aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate and reasonable technical and organizational security measures designed to protect your personal information. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not defeat our security and improperly collect, access, steal, or modify your information.
Do we collect information from minors?
In ShortWe do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If you become aware of any data we may have collected from children under age 18, please contact us at info@onecanopi.com.
What are your privacy rights?
In ShortYou may review, change, or terminate your account at any time, depending on your country, province, or state of residence.
Withdrawing your consent
If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. You can withdraw your consent by contacting us using the contact details in section 13.
Please note that this will not affect the lawfulness of processing before its withdrawal nor processing conducted in reliance on lawful processing grounds other than consent.
Opting out of marketing communications
You can unsubscribe from our marketing and promotional communications at any time by clicking the unsubscribe link in any email we send, or by contacting us. You will be removed from marketing lists, but we may still send you service-related messages necessary for the administration of your account.
Account Information
If you would like to review, change, or terminate your account, you can:
- Log in to your account settings and update your user account.
- Contact us using the contact information provided.
Upon your request, we will deactivate or delete your account from our active databases. However, we may retain some information to prevent fraud, troubleshoot, assist with investigations, enforce our terms, or comply with legal requirements.
Cookies and similar technologies
Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies, but this could affect certain features of our Services.
If you have questions or comments about your privacy rights, you may email us at info@onecanopi.com.
Controls for Do-Not-Track features
Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature you can activate to signal your privacy preference. No uniform technology standard for recognizing DNT signals has been finalized, so we do not currently respond to DNT browser signals.
Global Privacy Control
We recognize and honor Global Privacy Control (GPC) signals. If you use a browser or extension that supports GPC, we will treat this as a valid request to opt out of the sale or sharing of your personal information for targeted advertising purposes under applicable state privacy laws. For more information, visit globalprivacycontrol.org.
Do United States residents have specific privacy rights?
In ShortIf you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, or Virginia, you may have specific privacy rights.
Categories of Personal Information We Collect
The table below shows the categories of personal information we have collected in the past twelve (12) months:
| Category | Examples | Collected |
|---|---|---|
| A. Identifiers | Real name, alias, postal address, phone number, IP address, email address, account name | YES |
| B. Personal information (California Customer Records statute) | Name, contact information, education, employment, employment history, financial information | YES |
| C. Protected classification characteristics | Gender, age, date of birth, race and ethnicity, national origin, marital status, demographic data | YES |
| D. Commercial information | Transaction information, purchase history, financial details, payment information | NO |
| E. Biometric information | Fingerprints and voiceprints | NO |
| F. Internet or network activity | Browsing history, search history, online behavior, interest data, interactions with websites and ads | NO |
| G. Geolocation data | Device location | YES |
| H. Audio, electronic, sensory information | Images, audio, video or call recordings | NO |
| I. Professional/employment information | Business contact details, work history, professional qualifications | YES |
| J. Education information | Student records and directory information | YES |
| K. Inferences from collected information | Profiles or summaries about individual preferences and characteristics | YES |
| L. Sensitive personal information | Account login info, citizenship status, drivers' licenses, financial info, passport numbers, racial/ethnic origin, SSNs, state ID | YES |
We only collect sensitive personal information as defined by applicable privacy laws or with your consent. We do not collect or process sensitive personal information for the purpose of inferring characteristics about you.
Your Rights
You have rights under certain US state data protection laws. These rights are not absolute and may be limited in some circumstances:
- Right to know whether we are processing your personal data
- Right to access your personal data
- Right to correct inaccuracies in your personal data
- Right to request deletion of your personal data
- Right to obtain a copy of personal data you previously shared with us
- Right to non-discrimination for exercising your rights
- Right to opt out of processing for targeted advertising, sale of personal data, or profiling
How to Exercise Your Rights
To exercise these rights, you can contact us by visiting onecanopi.com/contact-us/, by emailing us at info@onecanopi.com, or by calling (513) 896-4411.
We will honor your opt-out preferences if you enact the Global Privacy Control (GPC) signal on your browser.
Do we make updates to this notice?
In ShortYes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this Privacy Notice from time to time. The updated version will be indicated by an updated “Revised” date at the top. If we make material changes, we may notify you by prominently posting a notice or directly sending you a notification.
How can you contact us about this notice?
If you have questions or comments about this notice, you may email us at info@onecanopi.com or contact us by post at:
Get in touch
OneCanopi, LLC
4110 Hamilton-Middletown Rd
Hamilton, OH 45011
United States
Email: info@onecanopi.com
Phone: (513) 896-4411
How can you review, update, or delete the data we collect?
Based on the applicable laws of your country or state of residence, you may have the right to request access to the personal information we collect, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing.
These rights may be limited in some circumstances by applicable law. To request to review, update, or delete your personal information, please visit: onecanopi.com/contact-us/